Refund Policy

All Purchases Covered:

Refunds are available for all purchases made through the Page Interact platform, whether for subscription plans, message credits, or any other services.

7-Day Request Window:

To be eligible for a refund, you must submit your request within 7 days of the original purchase date. Refund requests made after this 7-day period will generally not be granted.

Prorated Based on Usage:

If you have used a portion of the service within the initial period, your refund will be calculated on a pro-rated basis. We will deduct an amount equal to the cost of the portion of the service you have already used from the total purchase price.

Usage Example:

For example, if your purchase included a package of message credits and you used 20% of those credits within the first 7 days, the refund amount will be reduced by 20%. You would then receive a refund of the remaining 80% of the purchase price.

How to Initiate:

To request a refund, please contact our support team via email at [email protected]. In your email, include your account information, purchase details (such as your order number or transaction ID), and a brief explanation of the reason for your request.

Timely Submission:

Be sure to send your refund request email within the 7-day purchase window. Our team will review your request and may reach out if additional information is needed to process the refund.

Processing Time:

Once your refund request is approved, we will process the refund as quickly as possible. Please note that it may take up to 21 days for the refunded amount to be reflected on your bank or credit card statement. This timeframe accounts for our internal processing and the handling time of your payment provider.

Refund Method:

All refunds will be issued to the original payment method used for the purchase. For example, if you paid with a credit card, the refund will be credited to that same credit card. We cannot issue refunds to a different payment account for security and compliance reasons.

Right to Modify:

Page Interact reserves the right to update or change this Refund Policy at any time, especially to accommodate new products or services that we may offer in the future.

Notice of Changes:

If we make any changes to this policy, we will post the updated Refund Policy on this page. Continued use of Page Interact after the changes take effect will constitute your acceptance of the revised policy.